Refund Policy
Last updated November 4, 2026.
We want you to pay only for narration you get.
Failed narrations
If a narration fails on our side, the characters it used are refunded to your allowance automatically. You never need to ask.
Cancelling a card plan
Cancel any time from your account. You keep your plan until the end of the month you've paid for, then move to Free. We don't refund the rest of a month you've started.
Downgrading
A downgrade takes effect at your next renewal; until then you keep your current plan. There's no partial refund for the difference.
Upgrading
An upgrade starts straight away, and you pay only the difference for the rest of the month.
Crypto prepayments
Prepaid months don't renew. If you need to stop early, email support@boothvoice.com: the unused part of your prepaid time can be refunded in the same coin and network, to a wallet address you give us.
If we end your plan
If we end a paid plan (for example at your request through support), we refund the unused part of the month to your card, or in crypto for prepaid time.
Questions
Email support@boothvoice.com and we'll help.